Dashboard & Registration form Website
Pawsy Pet Haven
CHALLENGE
Inefficiencies in user registration and dashboard systems create daily frustrations. Confusing fields and technical errors lead to incomplete sign-ups, increasing manual workload. A cluttered dashboard further slows productivity by making key information hard to access.
ROLE
|
UI/UX Product Designer
CATEGORY
Jan. 2023 - Mar. 2023
WHEN
Animal Services, Data
CONTEXT
Understand
Employees handling user accounts and dashboard-related tasks need a streamlined workflow to manage registrations, resolve issues, and monitor key metrics efficiently. However, a poorly designed registration system increases the number of support requests, while an unstructured dashboard forces workers to spend extra time searching for critical information. This not only affects efficiency but also impacts user satisfaction and retention.
PROBLEM DEFINITION
The problem can be summed up as the following:
How might we improve the registration and dashboard experience to reduce manual workload, enhance efficiency, and allow workers to focus on higher-value tasks instead of troubleshooting avoidable issues?
DISCOVERY
A confusing or lengthy registration process leads to more support inquiries, increasing the workload for workers.
A cluttered and unstructured dashboard makes it harder for employees to find and manage user information quickly.
A well-designed system with automation and intuitive navigation can significantly reduce errors and improve productivity.
Ideate + Iterate
Results
A more user-friendly registration system that reduces incomplete sign-ups.
An intuitive dashboard layout that helps workers quickly find and manage user data.
Boosted productivity and less frustration, giving employees more time to focus on important tasks.